Our Return Policy
About our Return Policy
At Bishop's Service Center & Auto Parts, we value your satisfaction and aim to provide a hassle-free return process. Please take a moment to familiarize yourself with our return policy to ensure a smooth and efficient experience.
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Returns and Exchanges: We accept returns and exchanges within 5-7 working days from the date of purchase. If you are not completely satisfied with your purchase or if you received a defective or incorrect item, we will gladly assist you in returning or exchanging it.
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Eligibility Criteria: To be eligible for a return or exchange, the following conditions must be met:
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The item must be in its original condition, unused, and in its original packaging.
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The original receipt or proof of purchase must accompany the return.
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Non-Returnable Items: Certain items are non-returnable, including but not limited to:
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Special orders or custom-made parts
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Electrical components that have been installed
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Items that have been used, damaged, or altered
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Returns Process: To initiate a return or exchange, please follow these steps:
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Contact our customer service team within 5-7 working days of purchase to request a return or exchange.
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Provide the necessary details such as your name, contact information, order number, and reason for the return/exchange.
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Our customer service team will guide you through the process, provide you with a Return Authorization Number (RAN), and provide instructions for shipping the item(s) back to us.
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Refunds: Once we receive the returned item(s) and verify their eligibility, we will process your refund within a reasonable timeframe. Refunds will be issued using the original payment method unless otherwise specified. Please note that shipping and handling charges are non-refundable.
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Warranty: Products that come with a manufacturer's warranty will be subject to the terms and conditions specified by the manufacturer. We will assist you in initiating a warranty claim and provide any necessary documentation.
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Special Considerations: In certain situations, we may offer store credit or make exceptions to our return policy. Such considerations will be made at our discretion.
We strive to ensure that every customer is satisfied with their experience at Bishop's Service Center & Auto Parts. If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team.
Warranty Disclaimer
About Our Disclaimer
Warranty Disclaimer for Bishop's Service Center & Auto Parts
At Bishop's Service Center & Auto Parts, we take pride in providing high-quality automotive products and services. However, it is important to understand and acknowledge the limitations of warranties. Please read the following warranty disclaimer carefully:
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Warranty Coverage: All products sold by Bishop's Service Center & Auto Parts are covered by the manufacturer's warranty, if applicable. We act as a reseller and are not the manufacturer of the products we sell. Therefore, the warranty coverage is provided solely by the original equipment manufacturer (OEM) or the supplier, as specified by the product manufacturer.
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Manufacturer's Warranty Terms: The terms and conditions of the manufacturer's warranty vary for each product. It is important to review and understand the warranty documentation provided by the manufacturer. Any warranty claims or concerns should be directed to the manufacturer or their authorized service centers, as per their instructions.
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Warranty Limitations: The warranty coverage provided by the manufacturer is subject to certain limitations, which may include, but are not limited to, the following:
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The warranty may only cover manufacturing defects and not damages caused by misuse, improper installation, or negligence.
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Some components or parts may have limited warranty coverage or may be excluded from the warranty altogether.
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The warranty may require the product to be installed or serviced by authorized technicians or service centers.
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The duration of the warranty may vary depending on the product and the manufacturer's policies.
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Exclusion of Additional Warranties: Bishop's Service Center & Auto Parts does not provide any additional warranties beyond the manufacturer's warranty, unless explicitly stated. We do not make any representations or warranties regarding the fitness for a particular purpose, merchantability, or suitability of the products for specific applications.
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Limitation of Liability: Bishop's Service Center & Auto Parts shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of the purchase, installation, or use of any product sold by us, including but not limited to, damages for loss of profits, data, or business opportunities.
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Professional Installation: Proper installation of automotive parts is crucial for their performance and longevity. We strongly recommend professional installation by qualified technicians to ensure the best results. Improper installation may void the manufacturer's warranty.
It is essential to review and understand the warranty terms and conditions provided by the manufacturer before purchasing any products. If you have any questions or concerns regarding warranties, our customer service team will be happy to assist you.
Our Shipping Policy
About our Shipping Policy
At Bishop's Service Center & Auto Parts, we strive to provide a seamless and efficient shipping experience for our customers. Our shipping policy outlines important details regarding shipping methods, delivery times, tracking, and related information. Please take a moment to familiarize yourself with our policy:
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Shipping Methods: We offer various shipping methods to accommodate different needs and budgets. The available options will be presented to you during the checkout process. These may include standard shipping, expedited shipping, or other shipping services provided by reputable carriers.
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Order Processing Time: Once your order is placed and payment is confirmed, we will process and pack your items for shipment. Order processing times may vary depending on product availability and order volume. We strive to ship out orders as quickly as possible, typically within 1-3 business days.
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Delivery Time: The estimated delivery time depends on the shipping method selected and the destination of your package. Please note that delivery times are provided by the carrier and are approximate. Factors such as weather conditions, holidays, or unforeseen circumstances may impact delivery times. We recommend referring to the carrier's tracking information for the most up-to-date details on your shipment.
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Shipping Costs: Shipping costs are calculated based on factors such as the weight, dimensions, destination, and shipping method chosen. The applicable shipping charges will be displayed during the checkout process, allowing you to review the costs before completing your purchase.
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Tracking Information: Once your order is shipped, we will provide you with a tracking number, if available. You can use this tracking number to monitor the progress of your shipment and obtain real-time updates on its status. Tracking information is typically accessible through the carrier's website or tracking portal.
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Shipping Restrictions: Some items may be subject to shipping restrictions due to their size, weight, or content. Additionally, certain products may only be eligible for domestic shipping or have limitations regarding international shipping. If any restrictions apply to your order, we will notify you promptly and provide alternative options if available.
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Address Accuracy: It is essential to provide accurate and complete shipping information when placing your order. Please double-check the shipping address, including any apartment numbers, suite numbers, or other relevant details. Bishop's Service Center & Auto Parts will not be responsible for delays or misdeliveries caused by incorrect or incomplete addresses provided by the customer.
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International Shipping: We offer international shipping to select destinations. Please note that international shipments may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the recipient and may vary depending on the country's customs policies. We recommend consulting with the customs authority of your country for more information.
If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer service team. We are here to ensure a smooth and satisfactory shipping experience for you.